Q: How do I view my organization's Phish Click Rate?

You can view your Phish Click Rate in the 'User Analytics' section of the admin portal. The Executive Summary tab provides an overview, while the Breach Analysis tab shows trends over time, filterable by department and location.

Q: Is the training compliant with regulations like HIPAA and PCI?

Yes. PhishFirewall automates compliance training for major frameworks including HIPAA, PCI-DSS, SOC 2, and ISO 27001. Our system tracks completion and generates audit-ready reports automatically.

Question 1

What is a Phishing Simulation?

Accepted Answer

Phishing Simulations are campaigns in which fake 'phishing' emails are created based on typical phishing attempts organizations regularly find themselves facing. They are most commonly delivered as part of a security awareness training program and provide the best results for preparing people for a wide range of cybersecurity threats.

Question 2

How is PhishFirewall different from other platforms?

Accepted Answer

PhishFirewall is not just a tool; it's an autonomous AI agent. Unlike legacy platforms that require manual campaign management, our AI 'Lora' handles everything—personalization, scheduling, and follow-ups. We focus on positive reinforcement and micro-learning rather than punitive, long-form training.

Question 3

Why don't you offer Credential Harvesting simulations?

Accepted Answer

We focus on the 'click' because that is the critical point of failure. Credential harvesting simulations often delay the learning moment. Our methodology provides immediate, just-in-time feedback the moment a user clicks, leveraging behavioral science to create a lasting 'human virus definition' to stop the action at the source.

Question 4

Do you have a large content library?

Accepted Answer

We prioritize quality and relevance over quantity. Our library is focused on micro-learning (<60 seconds) that respects your employees' time. Instead of thousands of generic videos, we use AI to generate hyper-relevant, timely content that addresses the specific threats your organization faces right now.

Question 5

How do I view my organization's Phish Click Rate?

Accepted Answer