Security training is historically boring. Gamification applies game-design elements to non-game contexts to solve the engagement crisis.
Why It Works: Dopamine
Gamification triggers the release of dopamine. By rewarding small wins (like reporting a phish), we encourage the repetition of desired behaviors.
Effective Tactics
Leaderboards: Departments compete for the 'Most Secure Team' trophy. (Never use individual 'Wall of Shame' leaderboards).
Badges: Visual rewards for 6-month streaks of catching phishes.
Instant Feedback: Immediate 'Congratulations!' pop-ups when a threat is reported reinforce the skill instantly.
The Results
Gamified programs see higher voluntary participation rates. Instead of nagging employees to finish training, they do it to maintain their streak or score.
