PhishFirewall Onboarding: Building Trust

This step, although straightforward, is of utmost importance.

We request a member of your organization's leadership team to introduce PhishFirewall to your staff. By sending this email to your staff, you are demonstrating your commitment to empowering your personnel, and enabling them to serve as the frontline defense against cyber threats.

Before this step, be sure that the test emails are being delivered and render properly in your inbox.
Email 1 - Template: Introduce Your Team To PhishFirewall (From Leadership)

Key Notes: This email should be sent from a member of your leadership team, to help build trust and encourage engagement with our training.

Subject: Partnering with PhishFirewall: Strengthening Our Cybersecurity Culture
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Dear [Company Name] Team,
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Exciting news! We're boosting our cybersecurity defenses by teaming up with PhishFirewall, a recognized leader in cybersecurity training. This critical partnership will empower all of us to become vigilant guardians of our digital environment.
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Our active engagement with PhishFirewall's comprehensive training and our commitment to promptly reporting suspicious activities will be pivotal. By wholeheartedly embracing these trainings, we can each play a vital role in forging a secure digital future for [Company Name].
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Thank you for joining this important initiative. Together, let's create a safer, stronger digital culture at [Company Name], one report and one training video at a time.
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Best,
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[Your Name]

[Your Position]

[Company Name]

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Email 2 - Template: Explain what users should expect (From Head Of IT 3 days after Email 1)

Dear [Recipient's Name],
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Welcome to your cybersecurity journey with PhishFirewall, our new partner in cybersecurity awareness and training.
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The first step on this journey involves setting up your unique security passphrase. Unlike a password, this passphrase will not grant you access to any systems or data. Instead, it's designed to be a recognizable feature at the beginning of each training and follow-up email from PhishFirewall, validating the communication's authenticity.
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Your personal Cyber Coach will send you an email within the next week to set up this passphrase. Remember, this passphrase ensures that the email has indeed been sent by your Cyber Coach, providing you an extra layer of confidence in the communication you're receiving.
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This is part of our commitment to enhancing [Company Name]'s cybersecurity culture, enabling you to identify and counter cyber threats effectively. Embrace this training, stay vigilant, and remember to report any suspicious activities via the Phish Report Button – a red envelope icon with a hook to the right of your email client.
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Thank you for participating actively in this initiative. If you have any questions or concerns, don't hesitate to reach out to us. Together, we're forging a secure digital future for [Company Name].
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Best,

[Your IT Department Lead Name]
[Your Position]
[Company Name]

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Next Step:

Lets configure your accounts Spear Phishing Settings.

Continue

Have Suggestions

At PhishFirewall, your satisfaction is our priority and we are relentlessly committed to enhancing your experience with us. We understand that user feedback is crucial in our mission to deliver the best service possible.

We are particularly eager to understand your thoughts about our onboarding process, as we have identified this as a potential area for improvement based on customer feedback. We would greatly value your insights on how we can make this process more seamless and user-friendly for you.

You can easily share your thoughts and suggestions with us through email or by filling out the accompanying form.
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Thank you in advance for your invaluable feedback - it's a key ingredient in our recipe for continual improvement!
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